Part Time Drop In Center Staff

Transgender women of color and transgender, gender nonconforming, nonbinary, and gender variant people of color, Spanish speakers and people with disabilities are encouraged to apply.

• Position Overview

  The TGRCNM Drop In Center is a place where transgender, nonbinary and gender non-conforming people come to receive direct services. Drop In Center Staff support the mission of the organization by assisting participants who are accessing services and provide a welcoming and affirming environment for those we serve.

• Salary, Location, Travel & Benefits

  • Salary: $17 -$18 per hour; up to 25 hours per week

  • Location: Albuquerque, New Mexico

  • Travel: Not Applicable

  • Benefits:

    • 401k with 5% match

    • Generous PTO and holidays

    • Opt-in benefits such as short-term disability, life insurance, vision and dental coverage, and more

    • Organization paid snacks and food

  • Reports to: Drop In Center Coordinator

• Responsibilities

  • Advocates for the mission of the organization and upholds the agency’s values.

  • Ensure participants are complying with center guidelines and procedures.

  • Delivers services with safety, respect and effectiveness.

  • Assess participant needs and offer assistance in every manner practical.

  • Monitors participant behavior. Follows all policies and procedures of the organization.

  • Prepare meeting spaces, offices and open spaces for services offered.

  • Facilitates storage of personal items.

  • Maintains order and assists in keeping all assigned areas clean and free of spills, trash and safety hazards.

  • Receive and put away donations on your shift.

  • Perform other duties as assigned by shift lead, or executive staff.

  • Provide immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility.

• Skills & Qualifications

  • Ability to work in a fast paced environment and work well under pressure.

  • Excellent customer service skills.

  • Committed to working with marginalized folks and disconnected populations.

  • Must be flexible. Ability to multi task.

  • Ability to maintain confidentiality in all aspects of the work environment.

  • Spanish-language proficiency is a plus.

• Personal Competencies

  • Strong commitment to serving marginalized and disconnected communities.

  • Compassionate and caring; able to see everyone as deserving of care and respect.

  • Strong ability to collaborate and communicate with people from varied life experiences.

  • High-integrity work ethic; commitment to work alongside and maintain positive and healthy relationships with co-workers, staff, volunteers, and interns.

  • Flexible and adaptable; must work well in high pressure and changing situations.

  • Commitment to a high level of confidentiality in all situations.

• Physical Demands & Work Environment

  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Physical demands: Sitting, walking, lifting up to 20 pounds, reaching, carrying, speaking, listening.

  • Work environment: An environment of high stress and fast pace of crisis intervention. The protocol for safety and security is a priority. Use of phones, in-person assistance, computer, fax, and other general office machinery.

• How to Apply & Deadline for Applications

  Submit a cover letter and resume to jobs@tgrcnm.org.

  Your cover letter should detail your professional and personal experience, and how it relates to this position’s responsibilities and desired qualifications. If you need to submit your application in an alternative method, please contact Erik Wolf at erik@tgrcnm.org.

  The deadline for applications is Sunday January 4th at 6pm MST or until the position is filled.